1) The bracelet is too small

If the bracelet is too small it can be expanded by moving the knot from the beads to the pendant. Just hold the knot with your thumb and your forefinger and slide on the ribbon towards the pendant if you want to expand it, or towards the beads if you want to downsize it.

2) Should I take it off?

Pendants are silver or gold plated silver, so there is no need to take them off during showering, swimming in the sea/pool. Just be careful when you use abrasive cleaning products, cause they might cause damage.

3) How to choose the thickness of the ribbon?  

If you often take your jewelry off, it is better to choose a thicker ribbon and if you don't take it off too often maybe you can choose a thin one.  

4) What if I want a new ribbon after a while?

Then feel free to contact us and we will give you a new ribbon for a small amount, but you have to cover the shipping costs. 

 5) Is this "one size fits all" bracelet?

The bracelets can comfortably fit a variety of wrist sizes , but please let us know if you want it for a child .

6) The actual ribbon color may vary from the color shown on your screen. 

7) The beads are matched with the  ribbon color.

8) After a while silver pendant might loose its shine, so all you need to do is polish it!   

9) The silver will oxidize after a while, and that is perfectly normal. You can  use a silver polishing products, or polish it at your jeweler

This metal is great for jewelry because it is flexible and highly reflective. However, it is also soft and prone to losing its shape with extensive wear. To strengthen the soft metal and enhance its suitability for jewelry, it is mixed it with other metals to create an alloy (92.5% silver and 7.5% other metals, mostly copper) . That's why the silver jewelry has 925 mark.

Like any other jewelry silver tarnishes after a while. Chemicals like hairspray, perfume, deodorant, body lotion, bleach, etc., can speed up the tarnishing process. To reduce this we recommend that you store them away when not wearing them. Keep it wrapped up in cloth or an air-tight protective bag. A plastic zip-lock bag is ideal for this.

Clean the silver with a soft cloth or a special silver cleaning cloth, and do not rub too briskly! Paper, polyester, and coarse fabrics can leave tiny scratches on the surface. You can clean it with baking soda! Just boil the water, add one tablespoon of baking soda and place  your silver inside! This should take about 30 seconds, depending on the tarnish. Or you can take it to your jeweler and he will polish it for you!
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